When looking for a carpet cleaner, someone to trust with one of the most valuable fittings within your home or business, watch out for cowboys! Here are some pointers:
Always check the terms and conditions. Ours are here: Terms & Conditions
Don't hold back in asking the carpet cleaner you are enquiring with about their qualifications and carpet knowledge. Would you trust an inexperienced mechanic to tinker with your car? How about an unqualified doctor to treat your family member? Don't pay top dollar for sub standard service or experience. Ask questions and be confident in the service provide you choose.
Get comparative quotes!! There are a lot of firms that count on you not getting a second quote and often you will be overcharged. If you have accurate information about the size and areas you want cleaned, any honest carpet cleaner should be able to give you a fairly accurate estimate over the phone. Be sure to ask what add on costs you will be hit with on the day and under what circumstances will the price increase.
Look for the IICRC logo
IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:
Always check the terms and conditions. Ours are here: Terms & Conditions
Don't hold back in asking the carpet cleaner you are enquiring with about their qualifications and carpet knowledge. Would you trust an inexperienced mechanic to tinker with your car? How about an unqualified doctor to treat your family member? Don't pay top dollar for sub standard service or experience. Ask questions and be confident in the service provide you choose.
Get comparative quotes!! There are a lot of firms that count on you not getting a second quote and often you will be overcharged. If you have accurate information about the size and areas you want cleaned, any honest carpet cleaner should be able to give you a fairly accurate estimate over the phone. Be sure to ask what add on costs you will be hit with on the day and under what circumstances will the price increase.
Look for the IICRC logo
IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:
- Present accurate information to consumers and conduct business with honesty and integrity.
- Require a technician on all jobs who has been formally trained and passed all required tests.
- Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
- Maintain liability insurance to protect all parties in the event of an accident.