Welcome to OUR Knowledge Centre

Carpet Cleaning


Find answers to the most common carpet cleaning questions. Whether you are dealing with stains, wondering how often to clean your carpets, or looking for expert care tips, our team is here to help!

Should I scrub carpet stains?

Scrubbing isn’t always your friend!


It might feel like the quickest way to tackle a stain, but scrubbing can:

• Push the stain deeper

• Damage carpet fibres

• Spread the stain further


Instead, gently blot the spill with a clean cloth or paper towel to absorb as much as possible.


It’s also important not to leave the stain untreated. The longer a spill sits, the more time it has to soak into the carpet fibres and, in some cases, the underlay. This can make it much more difficult to remove and may lead to lingering stains or odours.


If you’re unsure, the sooner a professional can assess and treat the stain, the better the chance of achieving the best possible result.


Need help with a stubborn stain? Our team is only a phone call away. 03 6229 7505

How long do carpets take to dry?

With proper equipment and training steam cleaned carpets will dry even in cold Tasmanian winters! Kingborough Carpet Care use modern truck-mounted equipment for powerful results. Our system controls moisture and impoves drying time. On average around 6 to 8hrs.


We also recommend placing your heater on or opening windows for some extra airflow to improve drying times.


Want to book a carpet clean with powerful results? Call 03 6229 7505 today to book reliable and cost-effective service.

the Danger of 'at home' carpet spot cleaners

Store-bought spot cleaners seem like a quick fix... but they can actually damage carpet. They often have a bleaching agent in them causing discolouration. After a professional clean the discolouration can appear even brighter. Making a once removable stain more noticeable and likely permanent.


At Home Spot Cleaners can leave behind a sticky residue that attracts more dirt - so the stain comes back again and again. As it dries the stain will likely travel back up to the surface. This is called wicking or resoilling.


Different stains also need different treatments and chemicals. Using the wrong product can cause discolouration, bleaching or even set the stain making it permanent. Basic ‘At Home’ spot cleaners will not break down pet urine crystals properly resulting in ongoing odours. So what do we recommend?


We recommend blotting a stain with a clean towel. Press firmly to absorb as much as possible. Lightly dampen the area with water and blot again. If the stain reappears or cannot be removed. Contact your local IICRC trained professional to treat using appropriate chemicals and to extract using hot water. Not every stain can be fully removed however hot water extraction is the most effective! Removal can depend on what caused the stain and how long it has been in the carpet.


It’s important to contact a professional as soon as the stain becomes a problem. The quicker we can clean the stain will help the overall end result.


What to talk to a local professional about your stain? Call 03 6229 7505 today for expert advice and an obligation-free price estimation from Kingborough Carpet Care.

DIY Carpet Cleaning VS Professional

What is the difference?

DIY or rental carpet cleaning machines seem like a cost-effective solution to cleaning your carpets, however not all carpet cleaning is the same. DIY vs Professional. Can you spot the difference? It's not just about the looks, it's about what is left behind...

pROFESSIONAL cARPET cLEANING

  • High-powered extraction equipment, means short drying times and no risk of mould
  • Removes deep dirt, allergens and bacteria
  • Targets tough stains and embedded grime
  • Long lasting results
  • Carpets are not oversaturated due to proper training and equipment
  • Stains are correctly treated

diy or rental machines

  • Low-powered machines will over saturate your carpets
  • Likely to leave behind too much moisture creating a risk of mould developing
  • DIY equipment will not remove deep embedded dirt, allergens and bacteria
  • Stains and odours may linger due to oversaturation and spreading
  • May look clean on the surface however likely is not a deep clean due to low extraction power

Choose a carpet clean that does not come with the risk of damaging your carpet or health!

Book one of Kingborough Carpet Care's trained technicians today on 03 6229 7505

What are carpet ripples?

Carpet ripples are caused by moisture absorption after a steam carpet clean and are likely to occur when a carpet is not properly installed or stretched. Ripples are in most cases temporary and will shrink back once the carpet has fully dried. Drying time does take around 6 to 8hrs on average with the right equipment.

Should I be concerned?

No, if you see carpet ripples after a steam carpet clean this is normal. Give the carpet ample time to dry correctly (around 24hrs), if the ripples are severe or persist please contact your carpet cleaner and they can help determine the cause. A restretch or carpet installer maybe needed.


Book one of Kingborough Carpet Care's trained technicians today on 03 6229 7505

How often should you professionally clean your carpets?

Most homes benefit from annual cleaning. However, families with pets or heavy traffic may need more frequent care. Book your next carpet clean now! 03 6229 7505

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